iPhone 5 sleep/wake button repair

Many users have reported the intermittent and eventual total failure of the sleep/wake button on the iPhone 5. For the past few months I’ve been forced to use the accessibility settings to lock my phone.

Always keen to maintain its excellent reputation for customer services, and frightened that customers might make the leap over to a Samsung Galaxy S5 rather than endure a long summer with a broken phone, Apple have announced they will be repairing the sleep/wake button for eligible devices from the 2nd May.

iPhone 5s and 5c announced

An update to the iPhone 5 was announced today, and as expected it has been named the iPhone 5S. Similar to the iPhone 3GS and 4S, the new phone has a near identical chassis to its predecessor, with a few minor changes.

iPhone 5s

The biggest change is on the front – there is a new ‘Touch ID’ sensor which supersedes the old home button on the iPhone 5. This has a fingerprint sensor which can be used in place of a passcode to unlock the phone, and also to authenticate App Store and iTunes Store purchases. On the back there is a new dual-LED flash which can compensate for different white balances.

The new phone comes in three colours: ‘Space Grey’ (which replaces the smart black option), white and silver, and a brand new white and champagne gold.

Inside there’s a new A7 64-bit processor, and a new motion co-processor. The camera aperture has been increased, and a new slo-mo 120fps capability has been added.

The biggest surprise of the day is that the iPhone 5 is being discontinued after just one year. Previously, the last generation phone becomes the budget option as stocks are gently run down. This year, the iPhone 5 has been given a funky or cheap (depending on one’s opinion) plastic case and is being marketed as the iPhone 5C. The hardware is almost identical to the iPhone 5.

iPhone 5C

There’s no doubt the iPhone 5S will be a commercial success. It’s a significant upgrade from the iPhone 4 and 4s. iPhone 5 users, however, will be disappointed but then in turn relieved their phone is not obsolete. There’s not really a ‘killer feature’ on the iPhone 5S. The camera’s been improved, but it’s hard to tell the difference in practice. The processor’s been improved, but there’s no increase from the 1GB RAM found in the iPhone 5. Touch ID is an interesting feature, but it doesn’t (yet) add anything which can’t be replicated by entering a password.

Now the wait for the iPhone 6 begins…

iOS 6.1 released

Another update to iOS has been released, bringing the latest version to 6.1. In stark contrast to the previous 6.0.2 release, users are claiming that 6.1 offers ‘insane battery life’ although you’d be hard pressed to notice any other differences. In fact the biggest cosmetic change is perhaps that the music controls on the lock screen are now more consistent with the Music app.

61 lock controlsAside from that, there’s very few changes. However, as the release has already received glowing praise, it’s worth updating as soon as possible. The release is available for all devices which can run iOS 6, including the veteran iPhone 3GS.

iOS 6.0.2 released

Apple have released a small update to iOS targeting the iPhone 5 and iPad mini, which aims to fix wifi issues experienced on those new devices. I’ve found that very often, the iPhone will display the wireless icon yet when attempting to access any data nothing is received.  This problem is sporadic and completely random, but it is noticeable. However, many users have reported excessive battery drain, so I think I’ll wait for the next release for the time being.

Scott Forstall leaves Apple

One of Apple’s most high profile employees, Scott Forstall, is to leave the company. Forstall is Senior Vice President of iOS Software, and is well known for his keynote and product video appearances.

The biggest question of course, is why is he leaving now, just as Apple is enjoying massive revenues from the iPhones and iPads powered by iOS?

The rumours appear to point to iOS 6, and more specifically Apple Maps. Although beta testers told the company that Maps wasn’t ready for release, Forstall decided to press ahead anyway. It’s hard to imagine Steve Jobs ever allowing it out of the door.

Although a revolutionary operating system back in 2007, iOS is starting to look a little stale when compared with the rich interface offered by Android 4.1, ‘Jelly Bean’. Hopefully a change of personnel will bring some fresh ideas to the table.

Apple USB hubs

Ever since the launch of the original iMac back in 1998, Apple fans have liked to ensure their peripherals match the casing of the device they’re using. The ‘hockey puck’ style USB mouse is a prime example:

Surprisingly, however, Apple doesn’t produce an ‘official’ USB hub, despite the increasing number of gadgets we’re connecting up to daily. If you happen to own a non-Lightning and a Lightning device, such as an iPhone 5 and third generation iPad, you’ll probably want to keep both cables plugged in at once to a desktop machine. If you own the recently announced iMac, you might wish to plug in a DVD or Blu ray drive too, as the inbuilt optical drive has now disappeared. Before long you’ll probably be looking for more ports.

For a short time, MIC Gadget offered a four port USB hub complete with a glowing Apple logo. However, this was soon discontinued.

Fortunately, Apple sells a range of approved USB hubs through the Apple Store, mostly from Belkin. For example, this four port powered hub fits nicely under the iMac. However, it doesn’t support iPad charging, which is rather a disappointment.

For users needing even more capacity, there’s also a seven port hub.

Of course, if you’re not too concerned about aesthetics, it’s also possible to plug in any USB hub, from any manufacturer.

Apple event announcement round-up: iPad mini, new iPad and more

Apple have announced a smaller version of their tablet PC offering, which is to be known as the ‘iPad mini’.

The new device features specifications similar to the iPad 2, but in a smaller casing, which Jonathan Ive refers to in the product video as more ‘concentrated’. This is mostly because Apple have chosen to reduce the width of the bezel in order to make it easy to hold in one hand, rather than just scaling it down from the larger size. The screen is a non-Retina display, running at the same 1024 x 768 resolution, but it has a slightly increased pixel-per-inch count due to it being squeezed into a 7.9″ frame. Apple is keen to market one of the benefits of this design choice, namely that any applications in the App Store will work straight away, without needing to be rewritten to accommodate the smaller screen.

Aside from the size of the device, there are few other notable features. The iPad mini uses the A5 processor found in the iPad 2, and just like the iPhone 5, uses the new Lightning connector. Compared with the iPad 2, the iPad mini gains a FaceTime HD camera and allows full 1080p video recording, and supports 4G networks in the UK, according to Apple’s useful LTE guide.

Today’s surprise, however, was the announcement of a new iPad, just a few short months after the introduction of the last generation back in March. While there had been rumours of a Lightning connector update to bring it into synchronisation with the rest of the Apple range, few had expected that a new A6X processor would also make its debut today.

The new device has been updated to bring 4G support in the UK, and an upgraded FaceTime HD camera too, to further bring it in line with the iPhone 5 and iPad mini.

Apple also announced a all-new iMac today, which seems incredibly thin when compared with previous models:

A lot of this reduction has been achieved by removing the optical drive, which I believe is a sensible option. Apple have refused to accept the growing demand for Blu ray players, as they’d rather customers use iTunes to download content from them. As most software comes via the internet, including larger packages such as Adobe Photoshop CS6, the optical drive can go for months without being used on a single occasion – just as floppy drives once were.

The new screen is claimed to have 75% less reflection, which is achieved via a process called ‘full lamination’ to eliminate a 2-mm gap between the LCD and the glass. This new manufacturing process was introduced on the iPhone 5 first – an interesting example of where mobile design is now inspiring the desktop.

Apple also announced a new 13 inch MacBook with Retina display today, running at 2560 x 1600 at 227 pixels per inch, to complement the 15 inch version introduced earlier this year. It’s still possible to buy non-Retina MacBooks too.

Lastly, after a massive 461 day wait, Apple have finally introduced a new Mac Mini, bringing the base-model price down to just under £500. Just like the iMac, it has all new processors and new storage options including what’s being marketed as a Fusion Drive – which combines a 1TB hard drive with 128GB of flash storage.

Considering the marketing slogan on last week’s media invite, ‘we’ve got a little more to show you’ – it turned out Apple actually had quite a lot to reveal. I’ve no doubt the iPad mini will be a commercial success in the run up to Christmas, although many third generation iPad owners will be disgruntled to have learnt today that their devices have prematurely ceased to be at the ‘cutting edge’.

‘iPad mini’ event announced

Apple have invited members of the press and development community to a media event on Tuesday 23rd October, where the company is widely expected to announce a smaller version of the iPad in time for the lucrative Christmas market.

The tagline of the colourful invite – “We’ve got a little more to show you” – seems to suggest a smaller version of something, and that something will of course be their current tablet offering.

Although Apple have typically not responded quickly and directly to demand in the past, many customers are starting to buy smaller tablets such as the Amazon Kindle Fire and Google’s Nexus 7 – and the company’s hold on the market is at real risk. If it acts decisively now, it can stop the rot; the more it waits, the much less chance it’ll have of introducing new customers (and retaining old ones) into the whole ecosystem.

The ‘iPad mini’ is reported to have a 7.85 inch screen, with the same 1024 x 768 non-Retina display found in the iPad 2, simply scaled down. This would mean that apps wouldn’t need to be rewritten for the new device. There’s debate about whether the ‘iPad mini’ will have cellular data access – it’s possible Apple will leave it out on purpose, to force users to spend more money on an iPhone or iPad for this functionality.

There are also rumours that the current 9.7 inch iPad will be updated with a Lightning connector and 4G, although I don’t expect to see this until next March as Apple stores will be busy enough over the coming months.

The event starts at 6PM UK time and I’ll be updating the blog with all the important announcements as soon as it’s finished.

Apple announces iPhone 5

At today’s media event in San Francisco Apple have announced a new iPhone as expected, which is to be known as the iPhone 5.

From the outside a number of changes are immediately obvious. The new phone has a new taller 4″ display running at 1136×640 – the first time the screen size has been changed since the introduction of the original iPhone back in 2007. This will cause problems for existing apps, of course, as they’re not designed for the new aspect ratio. For now, apps will run in the centre of the screen with a black border until they’re updated. This is very similar to the introduction of the Retina class display on the iPhone 4 two years ago, where apps had to be modified back then to take advantage of the extra pixels. The multi touch sensor and the display itself are now the same, which should hopefully provide better image quality as there are fewer layers for light to refract.

On the bottom of the phone is a new connector, which has been named ‘Lightning’ – presumably a pun involving the Thunderbolt connector and Queen’s famous song ‘Bohemian Rhapsody’. This port will allow cables to be plugged into it either way up, which will bring an end to having a 50/50 chance of getting it right when the light level’s low. To help combat obsolescence, Apple will be selling an adaptor which fits onto the end of existing cables. The headphone port has been moved to the bottom for the first time, and the speaker grilles have been redesigned too.

The iPhone 5 uses a nano-SIM which is even smaller than the micro-SIM in the iPhone 4 and 4S which will cause problems for upgraders at launch, just as we had two years ago when we transitioned from the SIM cards used in the 3GS. It’s surprising, in fact, that Apple haven’t yet worked out a way of implementing the data held on a SIM in software – perhaps that’s something to work on for the next generation! With all the small size and weight shavings combined Apple claims the iPhone 5 is 20% lighter and 18% thinner than the iPhone 4S, which is still surprising given that the display is larger.

On the inside, the phone has a new A6 processor, which is claimed to deliver performance up to twice as fast as the iPhone 4S. Battery life remains similar to the previous generation – thankfully it’s something which was actually remarked upon as a positive, rather than being swept aside.

The iPhone camera has been upgraded yet again – something I expected to see remain the same, since it was one of the unique selling points of the iPhone 4S. It’s apparently better in low light and faster at capturing images, and it’s now possible to take photos while recording a video – something which would have come in handy while watching the Olympic torch relay, for example. There’s a new panorama feature which replaces some third party apps offering similar features.

During the keynote it was announced that the iPhone 5 will work with EE’s new 4G network. It’ll be very interesting to see the pricing from the new carrier in the coming weeks.

The new phone will be available to pre-order from the 14th, and available to buy in stores from the 21st. Surprisingly, there is no new 128GB version as I expected, which means users will have to choose between 16GB, 32GB, and 64GB models as before.

For users of the 3GS onwards, the upgrade to iOS 6 will be launched on the 19th.

Although some people may say that the iPhone 5 is similar to the previous generation, the sum of the changes is more than just a minor refresh, as it has a brand new screen, faster performance, and an all new design. Judging by the demand we saw last year for the iPhone 4S, which was indeed just an incremental upgrade, it looks likely that the iPhone 5 will be a commercial success.